Return Policy

100% SATISFACTION – 7 DAYS RETURN


Any problems with items you receive must be reported to us within 7 days of receipt. We guarantee money back refund without question if you are dissatisfied in any way. Items must be returned in the original condition in which they were received.

Our site is aimed at customers who have already purchased and experienced the product, either its use in the case of skincare, or smell in terms of perfume, or color in terms of make up. If you have ordered the wrong product, then you can still return for a full refund but please note that the items must be unopened and unused.

If there is any defect in the product on receipt then it may be returned to us for a refund at that time.  Please contact our orders department at orders@perfumeboutique.net before returning anything so we can inform you where to send and how to arrange the refund.

Returned items will be refunded using the same method used to make payment for the order. Return postage will be reimbursed in case of damaged, defective or incorrectly sent items and will be credited using the same method used to pay for the order, or through store credit in special circumstances.

Orders are added to your loyalty record only once they are shipped.

If you place an order before your previous order has been shipped then they will reflect the same discount, but your cumulative total will still be increased once the order is shipped.

IMPORTANT NOTE ON RETURNING FRAGRANCES
Please check your fragrance orders carefully, as fragrances can NOT be returned under any circumstances due to international aviation restrictions.