FAQ
How do I place an order with your site?
Please fill your shopping cart by clicking ‘buy now’ button bellow chosen items and proceed with your order through online shopping system. Follow the instructions and submit your order. After the order is processed, with next 24 hours you will receive an email to confirm the order items and address.
When will you ship my items?
Orders usually are shipped within 24-48 hours. Once your order has been shipped, an e-mail with tracking number will be sent to your contact e-mail within the next 48 hours. It will indicate which carrier was used and a method of tracking the order to your door. Please allow 7-10 days for delivery. You may receive several shipments to complete the fulfillment of your order.
How long will it take to receive my order?
Please allow 7-10 days for delivery. You may receive several shipments to complete the fulfillment of your order.
How can I know my order status?
Once your order has been shipped, an e-mail with tracking number will be sent to you within the next 48 hours. It will indicate which carrier was used and a method of tracking the order to your door.
If your tracking number starts with M or V then your package has been shipped with UPS and you should track at www.ups.com
If your tracking number starts with EE, your package has been shipped with EMS and you should track your package on this link: http://www.ems.coop
If your tracking number starts with EA or EB then your package has been shipped by USPS. In this case you should track your package on your national postal service website.
Do you charge sales tax?
No, we don’t charge any tax, your ordered items will be shipped as a GIFT.
